Structured Operations, Designed Around Your Firm
Every law firm operates differently, but all share the same goal: predictable, efficient, and reliable systems. Legacy packages are built to deliver measurable operational impact, from foundational workflow support to full-scale partnership. Each tier is designed to scale with your firm, without locking you into unnecessary hours or tasks.
Operational Diagnostic & Foundation
Purpose: Gain clarity before making changes.
What’s Included:
- Intake & systems review
- Gap & risk identification
- Prioritized action summary
- Strategy review session with a Legacy consultant
Ideal For: Attorneys who sense operational strain but want to understand what’s actually driving it before committing to ongoing support.
Implementation & System Setup
Purpose: Turn insight into action.
What’s Included:
- Design and implementation of optimized intake, workflow, and communication systems
- Process documentation and operating standards
- Staff alignment and training
- Tool integration and KPI setup
Outcomes:
- Predictable intake and case flow
- Fewer workflow errors and internal bottlenecks
- Clear ownership and accountability across the team
- Improved client experience and operational efficiency
Ongoing Operational Partnership
Purpose: Maintain long-term stability and scale with confidence.
What’s Included:
- Dedicated operational partner overseeing workflows and systems
- Ongoing monitoring of intake, billing, and client communication
- Regular staff check-ins and quarterly reviews
- Priority guidance for growth initiatives
Outcomes:
- Stable, consistent operations across the firm
- Reduced risk of missed deadlines, lost clients, and revenue leakage
- Sustained team engagement and accountability
- Strategic support to scale confidently without chaos
Calculate the ROI of Improving Your Firm’s Operations
See how structured operations impact your bottom line. Estimate revenue recovery, time reclaimed, and efficiency improvements with our conservative, firm-level calculator. For firm-specific projections and a guaranteed roadmap, consider our Operational Intake Diagnostic™.
Inputs
- Average case value / matter value
- Leads per month
- Current intake conversion rate (%)
- Target conversion rate (%)
- Attorney hourly rate
- Hours per week lost to admin tasks
- Current billing cycle length (days)
- Target billing cycle length (days)
Outputs (what the calculator shows)
1. Additional Revenue from Intake Improvements
(Leads per month × (Target – Current conversion%) × Average case value)
2. Time Reclaimed for Attorneys (hours → dollars)
(Hours reclaimed per week × 4 weeks × Attorney hourly rate)
3. Revenue Impact of Shorter Billing Cycles
Conservative formula:
((Current cycle – Target cycle) ÷ 30) × Monthly revenue
4. Total Estimated Monthly ROI
Sum of the three impact areas above.
5. Annualized ROI
Monthly ROI × 12
Example ROI Output
A small firm improving intake by 10%, reclaiming 10 hours/week for the attorney, and reducing billing delays by 7 days typically sees:
- $6,500–$14,000/month in increased or protected revenue
- $78,000–$168,000/year in total ROI
Operations ROI Calculator
Estimate the monthly and annual return your firm could realize by improving intake, reclaiming attorney time, and shortening billing cycles. Enter conservative numbers for realistic results.
Note: This tool gives conservative, estimated outcomes for planning purposes. For a firm-specific projection and guaranteed roadmap, consider our Operational Intake Diagnostic™.