Structured Operations, Designed Around Your Firm
Every law firm operates differently, but all share the same goal: predictable, efficient, and reliable systems. Legacy packages are built to deliver measurable operational impact, from foundational workflow support to full-scale partnership. Each tier is designed to scale with your firm, without locking you into unnecessary hours or tasks.
Firm Structure Assessment
Purpose: Establish structural clarity before implementing change.
Overview: A four-week, collaborative evaluation of your firm’s internal structure.
What’s Included:
- Structured intake and systems review
- Workflow and role clarity evaluation
- Gap and risk identification across operational layers
- Administrative load and pressure-point analysis
- Prioritized structural action summary
- Final strategy session to review findings and next-step options
Ideal For:
Firm owners who recognize operational strain and want a clear, measured evaluation before committing to implementation or ongoing structural support.
Structural Build & Implementation
Purpose: Translate structural findings into durable operational design.
Overview: Following the Firm Structure Assessment, this phase moves from evaluation to structured rebuild.
What’s Included:
- Redesign of intake, workflow stages, and internal communication pathways
- Formal documentation of processes and operating standards
- Clarification of role ownership and delegation structure
- Staff alignment sessions to support adoption
- System refinement and tool integration where necessary
- KPI framework aligned to workflow performance and leadership visibility
Outcomes:
- Defined and predictable intake-to-resolution flow
- Reduced workflow friction and preventable errors
- Clear accountability across roles and responsibilities
- Improved internal coordination and client experience
- Increased leadership bandwidth through structural clarity
Ongoing Structural Partnership
Purpose: Preserve structural integrity while the firm grows.
Overview: This engagement provides continued structural oversight at the leadership level. Rather than reacting to breakdowns, we monitor performance patterns, workflow stability, and operational strain in real time.
What’s Included:
- Ongoing oversight of workflow performance and system integrity
- Monitoring of intake flow, billing alignment, and client communication structures
- Scheduled leadership check-ins and structured quarterly reviews
- Early identification of strain, bottlenecks, and risk exposure
- Strategic guidance for expansion, staffing shifts, or new initiatives
Outcomes:
- Sustained operational stability across all practice areas
- Reduced exposure to deadline risk, revenue leakage, and internal breakdown
- Clear accountability as the firm evolves
- Increased leadership bandwidth through proactive structural management
- Scalable growth without recurring operational disruption
Calculate the ROI of Improving Your Firm’s Operations
See how structured operations impact your bottom line. Estimate revenue recovery, time reclaimed, and efficiency improvements with our conservative, firm-level calculator. For firm-specific projections and a guaranteed roadmap, consider our Operational Intake Diagnostic™.
Inputs
- Average case value / matter value
- Leads per month
- Current intake conversion rate (%)
- Target conversion rate (%)
- Attorney hourly rate
- Hours per week lost to admin tasks
- Current billing cycle length (days)
- Target billing cycle length (days)
Outputs (what the calculator shows)
1. Additional Revenue from Intake Improvements
(Leads per month × (Target – Current conversion%) × Average case value)
2. Time Reclaimed for Attorneys (hours → dollars)
(Hours reclaimed per week × 4 weeks × Attorney hourly rate)
3. Revenue Impact of Shorter Billing Cycles
Conservative formula:
((Current cycle – Target cycle) ÷ 30) × Monthly revenue
4. Total Estimated Monthly ROI
Sum of the three impact areas above.
5. Annualized ROI
Monthly ROI × 12
Example ROI Output
A small firm improving intake by 10%, reclaiming 10 hours/week for the attorney, and reducing billing delays by 7 days typically sees:
- $6,500–$14,000/month in increased or protected revenue
- $78,000–$168,000/year in total ROI
Operations ROI Calculator
Estimate the monthly and annual return your firm could realize by improving intake, reclaiming attorney time, and shortening billing cycles. Enter conservative numbers for realistic results.
Note: This tool gives conservative, estimated outcomes for planning purposes. For a firm-specific projection and guaranteed roadmap, consider our Operational Intake Diagnostic™.